Gramedia use third party delivery service to send the purchased items ordered user and/or the customer. Users and/or the customers understand and agree that:

  1. Users and/or the customers are obligated to provide the delivery address clearly and accurately.
  2. The delivery address is not a Post Office Box (PO Box).
  3. User and / or the customer shall ensure that there person who is believed to receive goods ordered.
  4. Timeliness of delivery is the responsibility of the Service Provider Delivery, Gramedia released from all claims for damages suffered by users and / or the customers due to delays in delivery.